BlackFriday2025NoticeEarly Black Friday: Claim Your 12% OFF Code!
24/7 Customer service
USD
Add your vehicle
Address
Login
Cart
Item
$0.00

Frequently asked questions

Find answers to common questions about our services here
  • General
  • Payments
  • Account and Order
  • Shipping and Delivery
  • Return and Refund
  • Warranty
  • How do I place an order?

    You can place an order by following our step-by-step video guide. Simply watch the guide to complete your purchase, or contact us if you need any assistance.

  • What is your phone number?

    You can reach us at 1-877-522-1388(CA only).

  • How do I use a coupon code?

    Enter your coupon code in the cart before checkout to apply the discount to your order.

  • What is a VIN and where can I find it?

    The VIN, or Vehicle Identification Number, is a unique serial number located on your vehicle. This 17-digit number encodes information like the country of origin, the year it was built, the engine size, and other types of information.

    All cars on the road today will have the VIN located on the driver's side dash, visible through the lower windshield outside the vehicle. If this tag is blocked or is not visible, you can also find this number on your vehicle's registration.

  • What is an item number?

    The item number is located below the title of the product on our product page and helps us identify the specific part you need.

  • What is an OEM number?

    An OEM number is a unique alphanumeric code assigned by the Original Equipment Manufacturer to a specific car part to ensure it is a genuine and correct component for that vehicle.  It helps us cross-reference and find the correct part for your vehicle.

  • Are your auto parts new?

    Yes! All of our parts are brand new. They will function and fit just like your original parts did, and maybe even better!

  • What is the bodystyle of a vehicle and how do I tell the difference?

    The bodystyle of a vehicle refers to its overall shape and design, such as sedan, SUV, coupe, or hatchback. You can usually identify it by the number of doors, roof shape, and cargo area layout. If you're unsure, you can provide your VIN, and we'll help you determine the correct bodystyle.

  • What is the difference between California and federal emission standards?

    California emission standards are stricter than federal ones. Vehicles that meet California standards produce fewer pollutants and may use different parts, such as catalytic converters or sensors. You can find your vehicle's emission information on the emission label—usually located under the hood, on the underside of the hood, on a strut tower, radiator support, or the firewall.

  • What is an RPO code and where can I find it?

    Used specifically on GM vehicles, RPO stands for Regular Production Options. The factory uses RPOs to determine which option (like fog lights, heated mirrors, etc.) your vehicle would be equipped with. Since different options can affect how different parts function, we may require this code to verify if a certain part fits your vehicle. You can find these codes on a sheet located either in your glove box, in the center console, on the trunk lid, or under the spare tire cover.

  • What is an Engine ID and where can I find it?

    Most engines will have a metal tab on the outside perimeter of the engine block containing the ID. Some vehicles may have the ID printed on the emissions label under the hood.

  • What is the production date of my car and where can I find it?

    You can usually find the production date on a sticker in the door jamb of the driver's door. If the car has been repainted or the tag has fallen off, your local dealership should be able to provide this info with the help of your VIN.